Your account settings
How to update your personal details on the Account page: display name, phone number, email address, password and two-factor authentication.
Your personal settings live on the Account page under My Account, at /access/account. The Personal section holds your own details; the Company section above it holds the organization profile and is covered in its own guide.
What you can change
- Full name: the display name shown against your activity across the suite. Save with Save name.
- Phone number: an optional contact number on your profile. Save with Save phone.
- Email address: enter a new address and press Change email; the change takes effect once the new address is confirmed.
- Password: enter your current password, the new password and its confirmation, then press Change password.
- Two-factor authentication: an optional authenticator app code on sign in, managed from the card next to the password form.
Changing your password
The password form asks for your current password first, which protects the account if a signed in session is left open. Pick a password you do not use elsewhere. If you have forgotten your current password, sign out and use the reset link on the login page instead, or ask an administrator to send a password reset from the Team page.
Feedback on this page
Each form saves independently and shows its result inline, so a rejected change never wipes what you typed. A green message confirms a successful save; a red message explains what to correct.
The display name you set here is the name shown on captures, job cards and other records you touch. Keep it recognizable to your team.
Still stuck? Get support or contact the team. Support replies personally, typically within one business day.